Northtine
Support
Tell us your phone model and what you were doing when the problem happened. We usually reply within two business days.
Common questions
I subscribed to Plus but it’s not unlocked
Open Settings in Northtine and tap Restore Purchases, signed in to the same Google Play or Apple account you subscribed with.
How do I cancel Plus?
- Android: Google Play › your profile › Payments & subscriptions › Subscriptions › Northtine.
- iPhone: Settings › your name › Subscriptions › Northtine.
Plus stays active until the end of the period you’ve paid for. Your hunts and locations stay in the app either way.
The map is blank
- Maps load over a connection. With no signal, only areas you’ve downloaded show up.
- The imagery and topo come from the USGS National Map, which covers the United States only.
- Try switching between Satellite and Topo; very close zoom levels aren’t available everywhere.
How do I use the map without signal?
With Plus, open the map on a connection, frame the area you hunt and tap Download this area. Northtine shows the size first. Downloaded areas are listed under Map & offline areas, and work in airplane mode.
How does Today’s wind rank my stands?
Each location is scored by its sightings per hour in the wind you picked, with hunts in a neighbouring wind counting half, plus a boost for winds you marked good for it. Locations with only a few hunts are pulled toward their overall average so one lucky sit doesn’t top the list. Moving hunts (still-hunting, spot-and-stalk) are left out.
Sunrise or shooting light times look wrong
Times are worked out for the location in Settings › Location. Set it to where you hunt, or allow location access and update it there. Shooting light is shown as typical, 30 minutes before sunrise and after sunset. Legal hours vary by state, so always check your regulations.
My opener reminders didn’t show up
- Allow notifications for Northtine in your phone’s settings.
- Check that your openers are added under Settings › Season openers. Reminders come at 7 pm the evening before.
- On Android, battery savers can delay notifications; let Northtine run unrestricted if they arrive late.
How do I move my log to a new phone?
Northtine has no account or cloud of its own: your log lives on your phone. Your phone’s own backup (Google or iCloud) may bring it across when you set up a new phone. To keep your own copy, use CSV export in Settings (Plus).